Kallo is a service which uses proprietary algorithms to process and analyse content within a webpage and extract structured data. We serve many customer personas who either user our service through an API, a web application or a browser add on.
Information we collect
- Website metadata & Cookies
We do not endeavour to collect “Personal Information” outside data used to contact you, the user of this service. Personal Information includes your email and name or other account identifiers, which you submit to us through the site. Your business name, its address and other publicly available information regarding your business will not be linked to any data we disclose without your express consent. Non-Personal Information includes anonymous usage data, referring/exit pages and URLs, platform types, the number of clicks and data uploaded to the site for processing.
You are not required to submit any Personal Information to use the Service.
Email marketing applications, Google analytics, applicant tracking system The Company may use both session and persistent cookies; Session cookies expire when you close your browser and persistent cookies remain on your computer until you delete them.
You can typically remove or reject cookies via your browser settings. In order to do this, follow the instructions provided by your browser (usually located within the “settings,” “help” “tools” or “edit” functionality). Many browsers are set to accept cookies until you change your settings.
- Data about your business
We will not share or distribute the data you upload to our servers without your express consent. We never share information pertaining to your business with third parties except you, the user gives permission.
The data you upload may be critical to the function you want to perform using our service. If you upload confidential information e.g. login details, we store this data only for use by you and provide you with the ability to delete this data permanently from our systems at will. You will not be able to retrieve such information from us in the event you lose the information locally.
How we use information we collect
Personal Information: We do not sell or share your Personal Information with third parties without your consent. However, we may share Personal Information with vendors who perform services for us, such as our email communication server.
We use your Personal Information to communicate with you. For example, we may use your Personal Information to get your feedback, inform you about promotional offers or contact you in response to questions.
We may share your Personal Information to comply with requests by governmental authorities or law enforcement where we have a legal obligation to disclose the information.
Non-Personal Information: We may use non-personal information for tracking purposes to improve performance on our site and service. For example, we track the number of requests and success rate in order to find triage issues that may affect our customer satisfaction or reliability of our service.
We implement security measures to protect your information from unauthorized access. Your account will be protected by your account password if you have set up one. We urge you to keep your personal information safe by not disclosing your password and by logging out of your account after each use. We protect your information from security breaches by implementing encryption, firewalls and secure socket layer technology. However, this does not guarantee that your information will not be disclosed, accessed, altered or destroyed by breach of such secure software. By using our Service, you acknowledge that you understand and agree to assume these risks.
Third Parties: We sometimes contract with other companies and individuals to perform functions or services on our behalf. Our categories of service providers include: software maintenance, data hosting, sending email messages, project management and customer service. We necessarily have to share your Personal Data with such third parties as may be required to perform their functions. We take steps to ensure that these parties take protecting your privacy as seriously as we do, including entering into Data Processing Addendums and EU Model Clauses
We use a small number of third party services for business functions. We categorize these into 3 buckets: Payments, Marketing & Product Analytics. For each, service we may use, we only transfer temporary information securely and on a need-to-know basis.
How long will we use your Personal Data?
We will keep data only for as long as is necessary for the purposes set out in this privacy notice and to fulfil our legal obligations, but not longer than 30 days after we become aware that you wish to stop receiving communications or sharing your data and have verified your identity. We will not keep more data than we need.